1. Scope of this policy
In compliance with Law 1581 of 2012, Decree 1074 of 2015 and other applicable Colombian regulations, Fatty Oink S.A.S. (“Fatty Oink.”, the “Controller”, “we”, “us”) adopts this Privacy Policy. It explains how we handle personal information collected through this corporate website and through the communications you send us from it.
This policy does not replace the privacy policies of our products. Each of our applications and services — such as Zuturno, Estállame la Mecha, IQ-Tea — may process information differently and is governed by its own privacy policy, published with that product.
2. Data controller
- Legal name
- Fatty Oink S.A.S.
- Tax ID
- NIT 902.114.793-4
- Address
- Calle 118 # 12-40, Bogotá D.C., Colombia
- [email protected]
- Phone
- +57 300 129 9014
- Responsible area
- Legal Representative of Fatty Oink S.A.S. (Personal Data Protection)
3. Information we collect
Information you provide to us
When you write to us by email, we receive the information you choose to share: your name, your email address and the content of your message, including any personal information you include in it.
Technical information
When you visit this site, the provider that hosts it processes technical information that your browser sends, such as your IP address, browser type, device type, the pages requested and the date and time of the request, to deliver the site and protect it. This website is hosted by Cloudflare, Inc. (Cloudflare Pages).
Cookies
This website does not use advertising or analytics cookies, and it does not load third-party tracking scripts.
We do not request sensitive personal data through this website.
4. Purposes of processing
We use the information described above only to:
- respond to your inquiries and communicate with you about them;
- operate, maintain and protect the security of this website;
- comply with legal obligations that apply to us.
5. Authorization
By writing to us and providing your information, you authorize Fatty Oink S.A.S. to process it for the purposes described in this policy. You may revoke your authorization at any time, without prejudice to any legal obligation to retain the information.
6. Use and storage of information
We use personal information only for the purposes described in this policy. Contact messages are kept for as long as necessary to respond to your inquiry and handle any related follow-up, unless a longer period is required by law.
7. Sharing with third parties
We share personal information only in the following cases:
- Service providers that help us run this website and receive messages (such as our hosting provider), who process information on our behalf and for the purposes described here. Some of these providers may be located outside Colombia;
- Legal requirements, when disclosure is required by applicable law or by a competent authority;
- With your consent, in any other case where you have authorized it.
This website contains links to other websites, including the websites of our products. Those sites are governed by their own privacy policies.
8. Your rights
As the owner of your personal data, you have the right to:
- know, update and rectify your personal data;
- request proof of the authorization you granted;
- be informed, upon request, about how your data has been used;
- revoke your authorization and/or request the deletion of your data when there is no legal or contractual duty to retain it;
- access your personal data free of charge;
- file complaints with the Superintendence of Industry and Commerce (SIC) for infringements of the law.
If you live outside Colombia, you may have additional rights under the law of your country of residence.
9. How to exercise your rights
Send your request to [email protected] or to our address, indicating your name, the right you wish to exercise and a way to contact you. We may need to verify your identity before responding.
- Inquiries will be answered within a maximum of ten (10) business days from receipt, extendable by up to five (5) business days, in which case we will inform you of the reasons.
- Claims (to correct, update or delete data, or to report a breach) will be handled within a maximum of fifteen (15) business days from receipt, extendable by up to eight (8) business days, in which case we will inform you of the reasons.
These terms follow articles 14 and 15 of Law 1581 of 2012. Before filing a complaint with the SIC, you must first submit your inquiry or claim to us.
10. Security of information
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss or misuse, appropriate to the nature of the information we handle. No method of transmission over the internet or of electronic storage is completely secure, so we cannot guarantee absolute security.
11. Validity of this policy and of our databases
This policy is effective from . The databases managed by the Controller will be kept for as long as necessary to fulfill the purposes described here, or while there is a legal or contractual obligation to retain them.
12. Changes to this policy
We may update this Privacy Policy from time to time, for example to reflect changes to this website or to applicable law. The current version is always published on this page, and the “Last updated” date at the top shows when it was last revised.
13. Governing law and supervisory authority
This policy is governed by Law 1581 of 2012, Decree 1074 of 2015 and other applicable Colombian regulations. The competent authority for personal data protection in Colombia is the Superintendence of Industry and Commerce (SIC), through its Delegate for the Protection of Personal Data.
14. Contact information
For any question about this policy or about how we handle personal information, contact us:
- Company
- Fatty Oink S.A.S.
- Tax ID
- NIT 902.114.793-4
- [email protected]
- Phone
- +57 300 129 9014
- Address
- Calle 118 # 12-40, Bogotá D.C., Colombia
You can also use our contact page.